Site Reliability Engineer
Job Description
About Flowdesk
At Flowdesk, we are building the infrastructure powering the next era of global finance. As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale. Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem.
Founded in 2020, we are a global team supporting institutions, exchanges, and token issuers to enable a tokenized financial markets ecosystem.
Why join Flowdesk? You’ll be joining a company operating at the intersection of finance, technology, and crypto; solving complex market problems, building critical infrastructure, and helping shape how digital assets connect to global liquidity. We move fast, think long term, and work with a strong ownership mindset across engineering, trading, product, operations, and business teams.
Role Description
As a Core SRE Engineer at Flowdesk, you will be at the heart of our infrastructure operations, responsible for the reliability, performance, and scalability of our global high-frequency trading platform.
Reporting to Flowdesk's head of Infrastructure and working in close collaboration with the Engineering, Trading, and Data teams, you will play a crucial role in maintaining, enhancing, and scaling the critical systems that power our operations.
Key Responsibilities
Infrastructure Management & Reliability
- Maintain and optimize critical infrastructures including , cloud infrastructures, data pipelines, and core trading systems
- Monitor and optimize network infrastructure to ensure peak performance and minimal downtime
- Ensure reliability, security, scalability, and performance of the company's essential systems
- Participate in day-to-day operational activities and incident management
Kubernetes & Orchestration
- Develop and maintain in-house Kubernetes operators to manage our evolving stack
- Manage containerized workloads and ensure smooth deployments
Automation & DevOps
- Improve and add new features to our CI/CD systems (FluxCD, Github Actions, Python scripting)
- Implement robust monitoring solutions using Prometheus, Grafana, and similar technologies
- Advance DevOps practices, application-level reliability, and observability
Collaboration & Innovation
- Engage with Flowdesk's teams to understand their needs and deliver technical solutions
- Provide technical support that enhances operational capabilities across teams
- Propose improvements and bring innovative ideas to enhance performance and reliability
- Explain technical concepts effectively to non-technical stakeholders
Requirements
Essential Experience
- Bare Metal Infrastructure: Deep proficiency with bare metal deployments, cloud architectures, network configurations, and Terraform provisioners
- Kubernetes Expertise: Deep experience with Kubernetes architecture globally
- Systems & Network Management: Knowledge of network infrastructure administration, especially for ultra-low latency setups and interconnects.
- Cloud Infrastructure: Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible)
- Cloud Infrastructure: Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible)
- Monitoring & Observability: Hands-on experience with monitoring solutions (Prometheus, Grafana) and implementing proactive detection systems
Highly Valued
- Experience with CI/CD pipelines, FluxCD, and Github Actions
- Comfortable coding in languages like Golang, Rust, or Python for infrastructure automation and tooling
- DevOps methodologies and practices
- Experience working in a trading or high-frequency trading environment
- Experience with ultra-low latency systems and network optimization
- Knowledge of FinOps and cost optimization strategies
- Performance tuning in high-throughput environments
Personal Attributes
- Excellent communication skills with ability to explain complex technical concepts to non-technical audiences
- Strong organizational and time management skills with ability to prioritize urgent tasks and meet deadlines
- Methodical and disciplined approach to problem-solving
- Strong interest in technology and eagerness to learn new technologies and concepts
- Ability to work effectively in an international, fast-paced environment
Company Culture & Values
- Take Action & Own the Mission
- Be of Service & Contribute
- Innovate, Create Value, & Be Courageous
- Act with Integrity & Respect
Benefits
- International environment (English is the main language)
- 100% health coverage
- Team events and offsites
- Annual remote work allowance of 10 business days following successful probation completion
- Medical insurance support up to 400 SGD monthly per family member
- 25 days of paid time off annually
Recruitment Process
Our process is consistent across all engineering roles and is designed to assess genuine technical depth. Candidates should expect the following stages:
- Stage 1: Talent Acquisition - Background and motivations
- Stage 2: Head of infrastructure - Technical Discussion
- Stage 3: Infrastructure Team - Technical and Cultural
- Stage 4: Head of Talent Strategy